Support

Quick Start Guides and Manuals

• Colormancer manual
• Selective color manual
  
  
• Boundary noise reduction manual
• Smooth area detector manual

Email Support

For support, please email

Please include in your email:

1. What operating system you are using.
2. What plug-in host you are using and what version it is (e.g. Photoshop Elements 6, CS 3, etc.).
3. Steps to reproduce your problem.

Known Issues

• In 32-bit mode, there is banding in the proxy preview. This banding will not show up in the rendered/processed image. The banding when previewing in 32-bit mode happens due to a limitation in Photoshop with third-party filters.

System requirements

(For selective color only) Monitor resolution at least 1024x900.

Mac:

• Adobe Photoshop CS3, CS4 or higher
• CS5: CS5 must be opened in 32-bit mode for the filters to work. A future update will provide 64-bit support.
• OS X 10.4.0 or higher
• PowerPC or Intel processor (the plug-in is a Universal binary that works on both platforms)

Windows:

• A 64-bit version for Photoshop CS4 is included.
• Adobe Photoshop CS or higher (e.g. CS4), Photoshop Elements 2 or higher, Irfanview, or Paint Shop Pro X2
• Windows XP/Vista
• Intel or AMD processor that supports SSE2 instructions (Pentium 4 or higher, AMD64 or higher)